Duties of a Residential Concierge

A luxury concierge is someone who is one-size-fits all and is a provider of all personalized services. In a residential setting, they work at a desk or at a station near the front of the building. Pay-scale of these services vary and is dependent on the role and quality of a property. Following are some of the services that you can expect from a residential concierge -
  1. Greetings – This is one of the basic etiquette that any concierge needs to perform is to wish “Hello” or “See you later” in a friendly manner. Luxury concierges can provide personalized services by getting to know the names of residents. It is important for them to take resident approvals before sending any guests or visitors.
  2. Help with directions – It is the duty of a luxury concierge to assist residents with questions. If the resident is new, they might ask about good local areas, restaurants and clubs. They usually have brochures of local area attractions, maps or downtown area to help residents go to the right spots.
  3. Arrange services – The concierge is a personal assistant to the buildings resident. They are responsible to make dinner reservations, reserve entertainment tickets, order food for delivery, hail cabs and so on. In order to do this, it is important that you have a good working knowledge of local area or effective communication skills.
  4. Other assistance – Concierge help residents in various ways in order to improve their quality of living experience. They will also perform tasks such as deliver packages, get them to residents, log them and so on. They also help with move-in and move-outs. The concierge helps residents with maintenance issues, housekeeping and so on.
Residential concierge endows their customers with outstanding concierge services that are important to them and thus, they also increase the value of a property. You can use these services whenever you want as they are licensed service providers to take care of their customers.

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